Your personal information is our top priority. This policy explains in detail what data we collect, why we collect it, and how we keep it safe.
Fimy4 (referred to herein as "we", "our", or "the platform") places the highest importance on your privacy. This Privacy Policyclearly explains what information we collect when you use the fimy4 website or mobile app, why we collect it, how it is stored, and what rights you have.
By using our platform, you are considered to have agreed to this Privacy Policy. If you do not agree with this policy, please refrain from using our services and reach out to our support team.
Fimy4 collects your information in several ways — directly from you, automatically through your use of the platform, and from third-party sources.
| Data Type | What We Collect | Purpose |
|---|---|---|
| Device Information | IP address, device model, operating system | Security Verification |
| Browsing Information | Pages visited, click history, session duration | Service Improvement |
| Location Data | Approximate location (city/country level) | Legal Compliance |
| Cookie Data | Session token, preferred language & settings | User Experience |
Fimy4 uses your data only for legitimate and transparent purposes. We never collect information unnecessarily.
Fimy4's website and app use cookies and similar tracking technologies to make your browsing experience smoother and more personalized.
Most browsers allow you to manage cookies. However, disabling essential cookies may cause certain features to stop working. fimy4 does not use third-party advertising cookies.
Fimy4 never sells your personal information to third parties. However, data may be shared on a limited basis in the following specific circumstances:
Fimy4 uses industry-leading technology and processes to keep your data secure.
Your data is retained for as long as your account is active. Even after account closure, we may retain data for a maximum of 5 Years Transaction records may be retained for up to this period. After that, data is securely deleted.
As a fimy4 user, you have important rights over your own data. We respect these rights and are here to help you exercise them.
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You can request deletion of your data, provided there are no legal obligations requiring us to retain it.
You may request that the processing of your data be restricted under certain circumstances.
You can request a copy of your personal data.
You can object to your data being used for specific purposes.
Fimy4 uses select trusted third-party services to operate the platform. These providers work under strict confidentiality agreements and may only use your data for their designated purposes.
These service providers have their own privacy policies. fimy4 is not responsible for their policies, but we do ensure they meet our standards.
Fimy4 strictly does not provide services to anyone under 18. Our Privacy Policy We do not knowingly collect any information from children.
Age is verified at the time of registration. If an underage account comes to our attention, it is immediately suspended and all associated data is deleted.
Fimy4 may update this Privacy Policy as needed. For significant changes, you will be notified in advance via your registered email or SMS.
The "Last Updated" date at the top of this page will be revised after each update. Continued use of the platform following any changes constitutes acceptance of the revised policy.
For any questions, complaints, or requests regarding this Privacy Policy, please contact us through the following:
We typically respond within 24–48 hours. Complex matters may take up to 7 business days.
We are committed to protecting your privacy — both technically and through our policies.
Every transaction and piece of personal information you share is protected by 256-bit TLS/AES encryption. No hacker or third party can access this data.
Identity verification ensures that only legitimate users can access an account, protecting it from unauthorized use by others.
Fimy4 never sells your information to advertising companies or third parties. Your data is used solely to improve the quality of service we provide to you.
An OTP is sent to your phone each time you log in. This keeps your account secure even if your password is compromised.
Our Privacy Policy is written in plain English — no complex legal jargon. You can easily understand how your data is being used.
Our Bengali-speaking support team is always on hand to help with any data-related requests or concerns.